The Four Wheeler Incident at Lulu Hypermarket

I am going to make a long story really short.  I wanted to buy this four-wheeler for Aislyn and Nate.  The first weekend, Lulu only had one floor model and the wheel was broken.  The salesman told me that he would order one in and call me.  He never did!  The next weekend, they had one in an open box, not assembled.  The same salesman said that he would put it together for me and have it ready for 4pm.  The kids had their nap and we were all pumped to pick up their four-wheeler.  We showed up at 4:23pm, the floor supervisor had no idea what I was talking about and my pot started to boil over.  He was defending his employee's actions which I took offence to.  I told him that I wanted a refund immediately.  He frustrated me so much that I one point I knocked a stack of boxes over and walked towards to customer service desk.  The lady behind the desk would not refund our money unless she had a stamped copy of the receipt.  You see, the security here rules the roost apparently and they have to stamp everything and staple your bags shut.  So in the midst of all they tension a random security guard shows up with my original receipt.  I think that he was sweating it out as I turned green like the Incredible Hulk.  We got our money back, in cash, and hit the road!  What a crock...loads of frustration...nothing to show for it...typical Qatar.